Contact information
1. CONTACT INFORMATION
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CONTACT INFORMATION — LUMINARA BY JOHN LUXURY
Chicago Atelier | EST. 2026
Brand: LUMINARA BY JOHN — Luxury Atelier Noir & Blanc
Founder & Creative Director: John Luxury
Atelier & Fulfillment Address:
1912 Cove Lan
Glendale Heights, IL 60139
United States
Born in Chicago • Crafted for the World
Email: support@luminarabyjohn.com
Customer Care Hours: Monday - Friday, 10:00 AM - 6:00 PM CST (Chicago Time)
Response time: Within 24 hours for Private List members.
For Orders, Returns & Texas Shipping Inquiries: support@luminarabyjohn.com — include your Order # for Atelier No. 01 priority.
Chicago Collection • Premium Design • 100% Cotton • From Chicago
2. TERMS OF SERVICE
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TERMS OF SERVICE — LUMINARA BY JOHN LUXURY
Welcome to LUMINARA BY JOHN. By accessing luminarabyjohn.com, you agree to these Terms.
1. Brand & Intellectual Property
All designs, including LJ Crown Crest, LUMINARA BY JOHN, LUXURY ATELIER NOIR & BLANC, Chicago Atelier, Chicago Collection, Atelier No. 01 Private List, and all product photography featuring Chicago Theater, Bean Sculpture, and Chicago skyline are property of LUMINARA BY JOHN. No reproduction, resale, or use without written permission from John Luxury.
2. Products & Pricing
Our Chicago Collection — Atelier Noir & Blanc — is Premium Design, 100% Cotton, Ultra Soft. Prices are in USD and subject to change during Atelier drops. EST. 2026.
3. Orders & Fulfillment
Orders are fulfilled from 1912 Cove Lan, Glendale Heights, IL 60139. We reserve the right to cancel orders due to inventory, fraud, or pricing errors. Atelier Standard 5-8 days $8, Atelier Express 3-5 days $15, Private List VIP Free over $250.
4. Returns
Subject to our Return & Refund Policy — 14 days, unworn, tags intact, folded presentation intact.
5. Limitation of Liability
LUMINARA BY JOHN is not liable for carrier delays, customs duties, or indirect damages.
6. Governing Law
These Terms are governed by the laws of the State of Illinois, United States, with jurisdiction in DuPage County.
Contact: support@luminarabyjohn.com
Designed with Purpose. Worn with Pride.
John Luxury — Founder & Creative Director — Chicago Atelier EST. 2026